How can I return or exchange an item?

If you are unhappy with your order you can return it within 14 days.

To submit a return, please fill out this form.

Please note that

• Please note that return shipping costs are not covered by WALD.
• You will not receive an additional e-mail once your goods have been returned to us.
• You will receive a single e-mail confirmation when your returned goods have been refunded by the WALD team.
• Please allow up to 7-10 working days for us to process your return & refund upon receiving your returned goods.
• Please refrain from emailing WALD in the meantime; we will send you a confirmation once your return is fully processed (received & refunded).

Thank You.